Shipping policy

Thank you for placing your order with Meds4You! Your order will be delivered through Royal Mail to your chosen convenient delivery point.

We provide within the United Kingdom shipping only.


SHIPPING COST
£2.99 shipping of all orders in the UK

Delivery Terms:
We use Royal Mail and DPD to deliver the product.

TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY:

Transit time is 2 to 4 Working Day (Mon-Sat)
Handling time is 0 to 1 Working Days (Mon-Sat)
The order cut-off time will be 3: 00 PM. Time Zone: (GMT+00:00) Edinburgh, London

CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@meds4you.co.uk

ORDER TRACKING SYSTEM
When we will start your transfer, you'll get a chasing number with your order with which you can learn about your order post position until you get your order in your hands.

Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Pharmacy Orders with Pharmacy:

  • All P-Product items require approval from our Pharmacy team before delivery.
  • If your order includes a P-Product item and you completed a health questionnaire during ordering, our Pharmacy team may need to ask you additional questions, recommend an alternative treatment, or cancel your request based on medical grounds.
  • The approval process may cause a delay in dispensing your order, but we will keep you informed throughout the process.
  • A pharmacist may contact you for further information to ensure the suitability of the intended user. Please respond promptly to avoid delays in your order.

We hope you are satisfied with your purchase. If, for any reason, you are not completely happy, you may return the item for a full refund. Please refer to our return policy below for more details:

 

Exceptions:

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

We do not charge any kind of tax.

Questions:

If you have any questions regarding our return policy, please feel free to contact us at: Email: info@meds4you.co.uk

We don't collect TAX on shopping.

Support: 24/7

Email: info@meds4you.co.uk

Address: 6 Cemetery Road, Stourbridge, DY97EF, United Kingdom.